Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our client - an international logistics operator, we are looking for ServiceNow Engineers!
As a ServiceNow Engineer you'll be responsible for the designing, testing, implementing and maintaining IT and business solutions using the ServiceNow platform. You'll evaluate demands and creates technical concepts to implement solutions according to business as well as IT requirements by utilizing out of the box / standard functionality or developing and customizing applications. You will act as 2nd and 3rd level support and is the interface between business and the ServiceNow platform for developing, testing and implementation in a fast paced organization.
Your responsibilites:
- Develops technical specifications and makes recommendations towards implementation of standard functionality or configuration of individual solutions,
- Analyzes requirements, develops specifications and designs innovative solutions to business problems or recommendations to improve system capabilities automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow roadmap,
- Builds service requests from customer requirements including requests, request items and tasks using workflows to manage data flows from the customer to the support teams providing the service,
- Performs technical validation and testing to ensure requirements are satisfied,
- Supports in developing system architecture/interfaces,
- Works in an agile environment and is experienced in agile development methods,
- Participating in the project planning process with business and IT specialists,
- Supporting multiple projects as team member or development team leader,
- Creates and implements technical documentation incl. operational processes, test activities and quality standards,
- Analysis of errors and their elimination in the context of incident and problem management, supports failure and disaster recovery tests,
- Performs regular data audits and resolve identified issues if found,
- Identifies and drives creation of best practices and organizational standards,
- Provides 2nd and 3rd level support for the ServiceNow platform and its modules,
- Ensures that implementations and ongoing services are delivered on time and meet client requirements.
Our requirements:
- Minimum 3+ years of ServiceNow development and implementation experience,
- Minimum 3+ years of programming experience,
- Certifications: ServiceNow System Administrator, ServiceNow Implementation,
- ITSM knowledge, excellent understanding of all the ITSM and related service,
- Fundamental understanding of the key technologies relevant to ServiceNow integration solutions i.e. SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS,
- Experience in IT Project Management,
- Fluent in English language skills (verbal & written).
Benefits:
- Medical healthcare package,
- Sport Card,
- Life Insurance,
- Holiday Bonus,
- Annaul Bonus,
- Language Courses.